Shipping Policy

1. Where Do We Ship?

We proudly offer shipping to Canada and the United States at this time.  Please note that shipping rates and delivery times may vary depending on your location.

2. How Do We Ship the Goods?

To ensure your purchase reaches you as swiftly as possible, we work with reputable shipping carriers. The available shipping methods and estimated delivery times will be displayed during the check out process based on your destination.

3. What's will it cost?

We are proud to offer free shipping to Canadian residents over $75 before taxes, and free shipping to United States residents over $100 before taxes. Otherwise, standard shipping fees will apply and be provided at checkout.

4. How long will it take?

Once you've placed your order, our team will work diligently to process it within 2 business days. We aim to get your hats ready for shipment as quickly as possible, but please allow for this processing time before your order is dispatched.

5. Can my order be tracked?

We want you to be as excited about your package as we are! As soon as your order is shipped, we'll provide you with a tracking number via email. You can use this tracking number to keep an eye on your package's journey to your doorstep.

6. What if there is a problem or delay?

While we strive for flawless shipping, occasionally unforeseen circumstances may cause delays or issues during transit. If you encounter any problems with your shipment or have concerns about its status, please contact our customer support team at info@thealtoption.com, and we'll jump into action to assist you.

If you have any further questions or need assistance regarding shipping, please reach out to our awesome customer support team at info@thealtoption.com. We're here to make sure your purchase arrives safely and in style!